Highfield Garden World

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We’re Back

with extra safety precautions & social distancing

After the latest Government announcement we are pleased to say we are now open and welcoming our lovely customers back instore.
Our opening hours remain the same Mon-Sat 8.30am-5.30pm Sunday 10am-4.30pm.
Our Restaurant remains closed at this time.

We have been working hard to implement lots of safety precautions around the centre to ensure Highfield is a safe place for our staff and customers.

Before your visit please read the following key points –

– Please do not visit if you feel unwell, have a temperature or have been in contact with anyone who has been unwell
– We have created a new entrance with a queuing system to allow social distancing
– A member of staff will be stationed at the door to monitor the number of people in-store at any one time. At busy times it may be a case of 1 in 1 out
– Please shop in small numbers, only 2 people per household (including children) will be permitted. Children (under 12) should only be brought in if there is no alternative. Babies or young children in pushchairs or slings are permitted in addition to the 2 person limit.
– We ask that every customer uses a trolley, this helps us monitor how many people are in the centre. There is a trolley cleaning station at the entrance.
– We have created a one way system around the centre which we ask you to stick to and always remember social distancing and remain 2 metres apart
– We know it is difficult but we are asking our customers not to ‘browse’ at this time. Please select your products and make your way to the tills
– We can only accept card payments at this time. Under no circumstances are we able to accept cash

This has been an extremely difficult time for everyone and we would like to thank our amazing staff and customers for all of their support. We look forward to seeing you soon.

INSTORE CONCESSIONS:
World of Water are now open, however Edinburgh Woollen Mill, Pavers and Peacocks remain closed at this time.