Highfield Garden World

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Open as Usual

with extra safety precautions & social distancing

Opening Hours
Garden Centre
Mon-Sat 8.30am-5.30pm, Sun 10am-4.30pm

Restaurant
Mon-Sat 8.30am – 5pm, Sun 9.30am – 4pm

Our Restaurant

In these ever changing and challenging times it is necessary for us to continually review our procedures, sometimes on a daily basis.
With information, guidance and policies being updated all the time, we have to make decisions and adapt quickly in order to remain open, keep our staff and customers safe and continue to give the best possible service.

Following the latest guidelines we have taken the decision to stop table service and operate our Restaurant in the usual way with counter service. This means we can offer a much more varied and full menu, plus faster service. Our lovely staff are always on hand to help and are working hard to provide the best possible dining experience at Highfield

We would like thank our wonderful customers for continuing to visit and support us through these turbulent times. We look forward to serving you.

SPRING FLOWERING BULBS NOW IN

FAQ’s

We have been working hard to implement lots of safety precautions around the centre to ensure Highfield is a safe place for our staff and customers.

Frequently asked questions –
Is the Restaurant now open?
Yes, our Restaurant is open and serving delicious home cooked food as well as cakes made in our own Bakery, perfect with a coffee.
Are the toilets open?
Yes, customer toilets are open.
Are you taking cash?
No, at this time we are not accepting cash payments under any circumstances, please pay by credit/debit card. Contactless payment up to £45 is available.
Are the Instore concessions open?
Yes, Edinburgh Woollen Mill, Peacocks, Pavers Shoes and World of Water are open.
Do I have to wear a face mask?
The Government has made it mandatory for customers who visit shops in England to wear face coverings. It is clearly stated that the liability for wearing a face covering lies with the individual. It is also made clear that some visitors are exempt from wearing face coverings for health reasons. At this time the Government has said that shop and restaurant staff are not required to wear face coverings. Face coverings do not need to be worn in the Planteria or Restaurant.
I have some vouchers expiring soon or that have already expired, can I use them?
All Highfield vouchers will be extended until the end of September 2020 to give everyone a chance to spend them. If you have Afternoon Tea vouchers these will also be extended, you can now book your Afternoon Tea by calling the Restaurant on 01452 742263. If you have HTA or National Gardening Vouchers (either paper or card) and are worried they may be expiring soon, please contact them directly by calling the number on the back of the card/voucher.